Pre COVID-19 pandemic, the American Dental Association reported that every 14 seconds someone visits the emergency room with a dental need. Dental clinics are struggling to stay open across the country due to practices being limited to emergencies only, and there is an influx of people visiting the hospital with a dental health crisis. To help keep people out of the emergency room during these unprecedented times, CEO of Performance Partners and Virtual Support Solutions, Michael Bonanno, launched US Dental Triage, a 24/7 hour hotline for people experiencing a dental emergency.
“Our country is experiencing a period of deep uncertainty and our emergency rooms are already overwhelmed and not equipped to handle definitive dental care,” says Bonanno. “We launched US Dental Triage for those who are having challenges finding someone to treat them or are going into emergency rooms and becoming at risk of contracting the coronavirus.”
For those who are experiencing a dental emergency, US Dental Triage urges people to call its 24-hour hotline at (800)-700-0908. The company has over 40 team members on staff to connect callers experiencing urgent dental needs with an office that is open and available to see the patient right away. Once matched with a dentist, the patient will have the opportunity to do a virtual consultation to talk about his or her symptoms and ensure that the issue warrants an emergency visit.
Patient health and safety are US Dental Triage’s top priorities for those seeking help. The prevention of the spread of infectious diseases is already part of regular dental practice for all doctors in its network. New protocols to existing safety precautions include a dental staff member escorting patient directly to a pre-sterilized room. The dentist and dental assistants will be wearing gloves and masks, and every patient will be isolated from any others seeking medical attention on the premises.
“We are also providing a solution to dentists and their teams through our sister company,
Virtual Support Solutions (VSS), which allows us to give support to their practices during these challenging times,” says the former Executive Director of the Arizona Dental Association and Virtual Support Solutions Director, Kevin B. Earle. “We are able to add them to the US Dental Triage Network and offer virtual call rollover at any hour of the day or night, so they don’t miss any emergency calls. Patients can avoid a scary trip to the ER through this platform to safely and effectively be treated for their urgent dental needs in a dentist’s office. Dental practices also have the opportunity to gain referrals through new patients who call in and don’t currently have a dentist.”
VSS will pre-screen the patients and provide tools for the dentist to conduct virtual consultations and make appointments as an extension of the dental office. Since Virtual Support Solutions’ launch in 2017, the company has had a 100% retention rate of clients. It is currently accepting dentists who would like to become part of the network. For more information, dentists can visit dentalvss.com or call (844)-222-9565.
For additional information about US Dental Triage or to get connected with a dentist, call (800)-700-0908 or visit usdentaltriage.com.
About US Dental Triage
For those experiencing a dental emergency, US Dental Triage offers people a way to skip the emergency room by calling their 24-hour hotline at (800)-700-0908. The company has over 40 team members on staff to connect callers experiencing urgent dental needs with an office that is open and available to see the patient right away. Once matched with a dentist, the patient will have the opportunity to do a virtual consultation to talk about their symptoms and ensure that the issue warrants an emergency visit. For additional information on US Dental Triage, visit them online at usdentaltriage.com.
About Virtual Support Solutions
Virtual Support Solutions provides expert support to doctors and their teams in areas where virtual support can produce the most reliable and consistent results. The company offers call rollover, appointment generation and reimbursement support. Since its creation in 2017, the company has a 100% retention of clients. They are currently accepting dentists who would like to become part of their network. For more information dentists can visit dentalvss.com or call (844)-222-9565.