Amazon Fraud Alert

My Local News Arizona - Advertisement Scam Hits Holiday Shoppers.  Just in time for the holidays, crooks have come up with a credible-looking way to scam online shoppers.

How it Works:

  • You get an e-mail that appears to be from stating your recent order cannot be shipped. 
  • Claiming a problem with processing, the e-mail informs you that you won’t be able to access your account or place orders with Amazon until you confirm your information. 
  • A “click here” link leads to an authentic-looking Amazon web page to confirm your name, address and credit card information. 
  • After entering the information and clicking on a “save and continue” button, you are redirected to Amazon’s actual website. 

What You Should Know:

  • The scam e-mail subject line will say “Your order cannot be shipped.” 
  • If the “from” line in the e-mail contains an Internet Service Provider other than, the e-mail is not from Amazon.  

What You Should Do:

  • If you get an e-mail like this from Amazon (or any other online retailer), don’t click on the link! 
  • If you’ve recently ordered from Amazon and are concerned about missing an authentic update, use your web browser to independently (not through the e-mail) log in to and check under “Your Orders” to see if the e-mail’s details match any of your order information. If the information doesn’t match, then the e-mail is a scam. 

Please share this alert with friends and family!

Kristin Keckeisen

Fraud Watch Network

P.S. Spotted a scam?  Tell us about it.  Our scam-tracking map gives you information about the latest scams targeting people in your state.  You’ll also find first-hand accounts from scam-spotters who are sharing their experiences so you know how to protect yourself and your family.

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