Leading health and well-being company Humana Inc. (NYSE: HUM) today announced it is hiring to fill more than 150 new full-time positions in Phoenix for national phone sales and pharmacy positions.
National Phone Sales Roles
The Telesales Agent positions will be based at Humana’s local Direct Marketing Services (DMS) call center, and will provide national phone sales and enrollment assistance for the company’s Medicare benefit plans and specialty products. These 70 positions will also directly handle inquiries and provide guidance to help new and existing Humana Medicare Advantage members nationwide find benefit solutions to meet their needs.
Humana is hosting a one-day Job Fair at the DMS call center, at 2231 E. Camelback Road, Phoenix, in the Biltmore area on Wednesday, May 1, 2019, from 8:30 a.m.-5 p.m. Interviews will be conducted on-site during the hiring event, so it is recommended that interested candidates dress professionally and bring several copies of their current resume.
These roles are being added in order to meet the demand of the annual Medicare open enrollment period, which runs from Oct. 15 to Dec. 7, 2019. Humana is seeking to hire immediately, with starting dates ranging from May through July.
The successful candidate will have a high school diploma or GED and be available and willing to work any shift between 7 a.m. to 11 p.m. Mountain Standard time including weekends. Bilingual candidates, including those who speak Spanish, Chinese (both Cantonese and Mandarin), Japanese, Vietnamese, Thai, and Polish, are strongly encouraged to apply.
Candidates with their health insurance license are strongly encouraged to apply. Humana will also pay for telesales agents to obtain their health insurance license and for in-depth certification and sales training.
Humana Pharmacy Roles
Humana is also hiring more than 80 full-time employees at its Humana Pharmacy operations center in Glendale; dispensing facility in Phoenix; and call center located in Tempe.
Humana Pharmacy is Humana’s mail-delivery pharmacy service. The convenience of mail-delivery and continued growth of Humana’s health plan membership have created increasing demand for Humana Pharmacy’s services. Interested candidates can watch a video to see Humana Pharmacy’s mail-delivery process in action.
Humana is hiring for the following roles:
Clinical Programs Pharmacy Technician may be taking inbound calls from Humana members, resolving matters related to mail-order pharmacy, making outbound calls to provider offices or Humana members, or performing data entry of prescriptions. All qualified candidates must have an active Pharmacy Technician license with the state of Arizona. These roles are located at the operations center in Glendale.
Dispensing Pharmacy Technicians in Training assist in accurately fulfilling prescriptions, assist pharmacists to deliver accurate prescription information, and perform inventory control. Qualified candidates must have an active Pharmacy Technician license with the state of Arizona. These roles are located at the dispensing facility in Phoenix.
Inbound Contacts Representatives respond to both inbound and outbound customer needs including order status questions, resolving issues, and educating members on their pharmacy benefits. These roles are located at the operations center in Glendale and the call center located in Tempe.
Mail Operations Pharmacy Technicians assist the pharmacist in accurately filling and counting medications and ensuring inventory levels are adequate for dispensing. All qualified candidates must have an active Pharmacy Technician license with the state of Arizona. These roles are located at the dispensing facility in Phoenix.
A two-day Job Fair for these pharmacy roles will be held at the Glendale operations center, 8990 W. Glendale Avenue, Glendale, on:
Friday, May 10, 2019, from 9 a.m.-8 p.m.
Saturday, May 11, 2019, from 9 a.m.-1 p.m.
Interviews will be conducted on-site during the hiring event, so it is recommended that interested candidates dress professionally and bring several copies of their current resume.
In addition, qualified Pharmacy Technicians that start before July 31, 2019, are eligible to receive a $500 signing bonus if they are still employed with Humana on a pay date after 180 days.
A Fortune 100 company, Humana offers competitive salaries and a full comprehensive benefits package that starts on the first day of hire. Benefits include paid time off, paid volunteer time off, tuition reimbursement, a 401K plan with a company match program, and a weekly wellness break.
To apply online, visit careers.humana.com and search requisition numbers:
R-214968 for Telesales Agent
R-211209 for Clinical Programs Pharmacy Technician
R-214616 for Dispensing Pharmacy Technicians in Training
R-215814 (Glendale) and R-215114 (Tempe) for Inbound Contacts Representatives
R-210612 for Mail Operations Pharmacy Technicians
Humana has been named in the Top 10 Best Places to Work for Extra-Large Employers (1,000-plus employees) for the past six years and No. 1 Healthiest Employer for Large Employers (1,500-plus employees) for the past two years both by the Phoenix Business Journal.